IMPACT TECH LTD

Infrastructure & Networks * Leverages AI-driven business intelligence products for various solutions. * Provides CRM, AI, Telecommunication, Payment Gateway, Marketing, and White Label Brokerage platforms. * Partners with leading technology providers including Microsoft, AWS, Rackspace, Metaquotes, and One Zero. Product & Service Offerings * Offers data-driven, AI-powered software designed to enhance business success through personalized customer experiences. * Impact CRM: An intelligent management platform connecting sales, support, and marketing, utilizing Machine Learning to analyze customer interactions, identify satisfaction levels, and mitigate brand damage and compliance risks. * Impact AI: Delivers insights from interaction data, enabling personalized customer experiences and increased loyalty through Sentiment Analysis, Natural Language Processing, and Machine Learning algorithms. * Impact Telecom: A free, AI-driven business communication solution featuring low call rates, superior quality, and customer insights powered by Sentiment Analysis, NLP, Big Data, and Machine Learning for advanced Call Detail Records (CDR) analysis. * Impact PSP Gateway: An intelligent payment gateway offering customers preferred payment options and reducing transaction fees. * Impact Marketing: Solutions designed to improve Return on Ad Spend (ROAS) and reduce Cost Per Lead (CPL) and Cost Per Acquisition (CPA) through personalized experiences. * White Label Brokerage: A customizable, fully integrated MT4 and MT5 solution providing essential tools for success in the forex industry. Customer Support * Integrates sales, support, and marketing into a single platform for coordinated customer management. * Provides technical support services. Security & Data Protection * CRM features to reduce compliance issues and flag potential infringements. * AI solutions to help businesses avoid compliance issues and protect their brand. * Impact Telecom platform is GDPR compliant. Innovation & R&D * Specializes in AI-driven and data-driven software development. * Employs advanced technologies such as Artificial Intelligence, Machine Learning, Natural Language Processing, and Sentiment Analysis across its product suite. Cloud & Data Services * Builds data-driven software solutions. * Leverages cloud infrastructure through partnerships with providers like AWS and Rackspace. * Utilizes Big Data and Machine Learning for extensive data analysis in its telecom platform. Connectivity Solutions * Offers a comprehensive business communications solution with its Impact Telecom platform. Regulatory Compliance * Actively addresses compliance, with features in CRM to flag infringements, AI to avoid issues, and Telecom being GDPR compliant. Partnerships & Alliances * Maintains strategic partnerships with industry leaders including Microsoft, Amazon Web Services (AWS), Rackspace, Metaquotes, and One Zero. Scalability & Flexibility * Aims to deliver personalized customer experiences at scale.