AuditWise

AuditWise appears to be two distinct entities using similar branding, each focused on a different aspect of "auditing" and quality: AuditWise: This is an AI-powered cloud-based quality monitoring software solution primarily aimed at contact centers, customer service, and sales teams. Its core function is to evaluate and score the quality of customer interactions, operations, and processes, while identifying compliance issues. It replaces manual spreadsheet-based methods with automated, data-driven insights. AuditWise (auditwise.io, developed by ByteWise Techlabs): This is an internal audit management software specifically designed for regulated industries like BFSI (Banking, Financial Services, and Insurance). It helps organizations plan, execute, and monitor internal, operational, and regulatory audits, ensuring compliance and reducing risk. This platform automates audit workflows and centralizes tasks, responsibilities, and timelines. AuditWise AI-Powered Quality Monitoring Solution AuditWise is a cutting-edge cloud-based software solution that leverages Artificial Intelligence (AI) to monitor and enhance the quality of customer interactions and operational processes. It is designed for businesses of all sizes, especially those with contact centers, customer service teams, and sales teams, seeking to gain actionable insights, ensure compliance, and improve agent performance. The platform aims to replace traditional, time-consuming manual quality assurance methods (like...