Alpha Bank Strovolos

Retail and Commercial Banking - Offers various deposit accounts for flexible daily transactions and benefits. - Provides current and time deposit accounts in foreign currencies. - Issues credit and debit cards with unique reward programs and benefits. - Offers special payroll plans (Alpha Misthodosia) and starting accounts for students and professionals (Alpha Afetiria). - Provides services for individuals, businesses, and international clients. Lending and Credit Services - Offers housing loans with flexible repayment options and grace periods. - Provides consumer loans to cover personal needs. - Supports debt restructuring and settlement programs tailored to individual needs. - Offers student loans to support education. Digital Banking and Fintech - Provides electronic statements (Alpha e-Statements) for convenient access to banking product movements. - Offers Alpha 360 Web for online banking with enhanced features. - Provides Alpha 360 Mobile app for instant access and transactions from mobile devices. - Operates Alpha 360 ATM network for 24-hour basic transactions. - Supports Open Banking with Alpha 360 API for developers to create new applications and services. - Ensures secure online transactions with Alpha SecureCode. - Facilitates JCC Payments for easy and secure payments to over 1000 organizations in Cyprus via mobile app. - Supports digital wallets for easy and secure transactions. - Offers online acquisition of banking products and online registration for digital services. Risk Management and Compliance - Adheres to a Data Protection Statement and General Terms and Conditions. - Complies with the MiFID Directive. - Provides Patriot Act Certification, Wolfsberg AML questionnaire, and KYC Statement. - Has a Whistleblowing Policy and Procedures. - Complies with cross-border charges regulations (EU) 2019/518. - Provides information on the Management of Arrears Directive and Code of Conduct for borrowers. Wealth Management and Financial Planning - Offers Mutual Funds through Alpha Bank Gold Personal Banking services. - Provides insurance plans for future and investment, and life and protection. - Offers a dedicated personal banking service (Alpha Bank Gold Personal Banking) with personal service and exclusive benefits. Investment Banking - Involved in corporate acquisition activities, as evidenced by the acquisition of AstroBank. Asset Management - Manages Mutual Funds. Corporate Finance and M&A - Engaged in mergers and acquisitions, such as the acquisition of AstroBank. Market Analysis and Research - Provides economic indicators. Regulatory Environment and Governance - Operates under the regulatory framework of the Central Bank of Cyprus and the European Central Bank. - Is a member of the Association of Banks in Cyprus. - Offers investor compensation and deposit guarantee schemes. - Provides information on Common Reporting Standard (CRS) and Foreign Account Tax Compliance Act (FATCA). Financial Technology (Fintech) & Innovation - Focuses on digital banking solutions, including mobile apps, APIs for open banking, and digital wallets. Economic Analysis and Forecasting - Publishes economic indicators. Customer Relations and Experience - Offers support through a Call Center and a Support Center for common inquiries. - Provides a contact form and a complaint submission form for customer feedback. Global Financial Systems - Provides information on correspondent banks. - Participates in SEPA (Single Euro Payments Area) and SEPA Instant for immediate transfers. - Provides information on cross-border payment charges.